Inno Privacy Policy

Effective Date: 01-01-2025

Last Updated: 01-01-2025

At Inno, your privacy are our highest priorities. This policy explains how we collect, use, disclose, and protect your information to ensure a secure and trustworthy experience.

Information We Collect

We collect information to operate our ride-sharing services safely and efficiently. This includes basic personal details and location data.

1. We may collect the following types of information:
a. Personal Information

Name, email, phone number
Payment details (processed securely through third-party providers)
Profile photo (if uploaded)

b. Location Data

Real-time and background location for ride matching and safety
Pickup and drop-off addresses
GPS and route tracking during rides

c. Usage Data

App interactions, features used
Crash reports and diagnostics
Device type, operating system, IP address

d. Driver Information (if applicable)

Background check details
Driver’s license, vehicle registration, insurance documents

2. How We Use Your Information
We use your information to:

Match riders with nearby drivers
Ensure ride safety and navigation
Provide 24/7 customer support
Improve app performance and reliability
Process payments securely
Prevent fraud and unauthorized access
Comply with legal obligations

3. Sharing of Information
We do not sell your personal information. We may share limited data with:

Drivers to complete ride requests
Service providers for payment processing, customer support, analytics
Authorities, if required by law or in emergencies
Third-party integrations, with your explicit consent

4. Data Security
We implement industry-standard safeguards, including:

Encryption of sensitive data (e.g., payment info, location)
Secure authentication and access controls
Routine audits and security updates
Real-time monitoring for suspicious activity

5. Your Choices and Controls
You have the right to:

Update or delete your account information
Control location sharing via device settings
Opt out of promotional emails
Request a copy of your stored data (where applicable)

6. Children's Privacy
Inno is not intended for users under the age of 13. We do not knowingly collect data from children.

7. Changes to This Policy
We may update this policy periodically. When we do, we’ll notify you via app alerts or email. Continued use of the app means you accept the revised policy.

Inno Privacy Policy

Information We Collect

1.

We may collect the following types of information: a. Personal Information

Name, email, phone number

Payment details (processed securely through third-party providers)

Profile photo (if uploaded)

b. Location Data

Real-time and background location for ride matching and safety

Pickup and drop-off addresses

GPS and route tracking during rides

c. Usage Data

App interactions, features used

Crash reports and diagnostics

Device type, operating system, IP address

d. Driver Information (if applicable)

Background check details

Driver’s license, vehicle registration, insurance documents

2.

How We Use Your Information We use your information to:

Match riders with nearby drivers

Ensure ride safety and navigation

Provide 24/7 customer support

Improve app performance and reliability

Process payments securely

Prevent fraud and unauthorized access

Comply with legal obligations

3.

Sharing of Information We do not sell your personal information. We may share limited data with:

Drivers to complete ride requests

Service providers for payment processing, customer support, analytics

Authorities, if required by law or in emergencies

Third-party integrations, with your explicit consent

4.

Data Security We implement industry-standard safeguards, including:

Encryption of sensitive data (e.g., payment info, location)

Secure authentication and access controls

Routine audits and security updates

Real-time monitoring for suspicious activity

5.

Your Choices and Controls You have the right to:

Update or delete your account information

Control location sharing via device settings

Opt out of promotional emails

Request a copy of your stored data (where applicable)

6.

Children's Privacy Inno is not intended for users under the age of 13. We do not knowingly collect data from children.

7.

Changes to This Policy We may update this policy periodically. When we do, we’ll notify you via app alerts or email. Continued use of the app means you accept the revised policy.

8.

Contact Us If you have any questions or concerns about this policy, please contact: Inno Support Team Email: info@inno-inc.com

061-021-8542

SUBSCRIBE

We may collect the following types of information:
a. Personal Information

How We Use Your Information
We use your information to:

Sharing of Information
We do not sell your personal information. We may share limited data with:

Data Security
We implement industry-standard safeguards, including:

Your Choices and Controls
You have the right to:

Children's Privacy
Inno is not intended for users under the age of 13. We do not knowingly collect data from children.

Changes to This Policy
We may update this policy periodically. When we do, we’ll notify you via app alerts or email. Continued use of the app means you accept the revised policy.

Contact Us
If you have any questions or concerns about this policy, please contact:

Inno Support Team
Email: info@inno-inc.com